Official guide to transferring your LINE account (iPhone to Android)

How to transfer your LINE account from an iPhone to an Android device

Transferable data

The last 14 days of your chat history¹
Data saved in albums and notes
Your friend list
Purchased stickers
LINE Stickers Premium usage data
LINE Pay and LINE Point balances
Your profile information (e.g. LINE ID, profile icon)
Status message
Groups
Data saved in Keep
LINE VOOM content

Non-transferable data

Chat history older than 14 days
Your purchased LINE Coin balance
Notification sound settings
Chat wallpapers
Purchased Manga Coins for LINE Manga

¹Transferable chat history content
No matter which method you use, the chat history you can transfer from an iPhone to an Android device is limited to the last 14 days at most.
The chat history contents that can be transferred differ depending on the transfer steps you use.

If you have your previous device:

If you transfer your account with a QR code, you can transfer the last 14 days of your chat history saved on your previous device.

If you don't have your previous device:

If you enter your backup PIN during the account transfer steps, you can transfer the last 14 days of your chat history saved on your previous device.
You need to set up use of a backup PIN prior to transferring your account. For more information, see Registering a backup PIN. (Only available in Japanese.)

Note: You don't need to back up your chats when transferring from an iPhone to an Android device.
Be aware that if you transfer your account with a method other than a QR code, you may be unable to transfer your chat history.

Pre-transfer preparations

Make sure you have the latest version of LINE
How to download the latest version
Tap here or scan the following QR code to update LINE.
The above link only works on smartphones. If you're using an iOS device, you'll be taken to the App Store. If you're using an Android device, you'll be taken to the Google Play Store. If you're already using the latest version, there is no need to update.
How to confirm your current version
You can confirm it by tapping the Home tab > Settings > About LINE.
Note: The latest version number may vary from that shown in the image.
Easy transfer with a QR code is unavailable on versions of LINE earlier than 12.10.
If you're using a version of LINE earlier than 12.10, make sure to update both your previous and new device to the latest version. If you're unable to update LINE to the latest version, please refer to the "Check your OS version" section below.
Check your OS version

Transferring your account

If you have your previous device

If you don't have your previous device

Transfer steps

What you actually see on your smartphone may vary from the contents of this page.
When transferring your account, please follow what you see on your smartphone.

Open LINE on your new device
Open LINE on your new device and tap Log in.
Tap Log in with QR Code, then scan it
To transfer your account with a QR code, see the steps below.
From the menu that appears, tap Log in with QR code > Scan QR code.
Note: We recommend transferring your account with a QR code because it allows you to skip entering your password or PIN code in the later steps.
Display your QR code on your previous device
Open LINE on your previous device, and go to Settings > Easy transfer QR code to display your QR code.
Note: If a QR code isn't shown, check if LINE has been updated to the latest version.
Read the QR code with your new device
Read the easy transfer QR code you displayed on your previous device with your new device.
Verify your identity with your previous device
After you scan the QR code, the message "Did you just scan this QR code?" will appear on your previous device.
If you were the one who scanned it, put a check for "Yes, I scanned the QR code myself," and tap Continue.
After that, verify your identity with the method you use to unlock your lock screen (e.g. facial recognition, fingerprint recognition, passcode).
Log in on your new device
Tap Log in on your new device.
Note: When you tap Log in on your new device, your account will be deleted from your previous device.
Restore your chat history
Next, you'll restore your chat history.
Confirm the details shown, then tap Continue.
Please keep in mind that once you tap Continue, LINE will become unavailable on your previous device.
Proceed through each step to transfer your account
Confirm the details shown on your new device and proceed through each step.
The details you are shown (e.g. settings for adding friends, age verification, notification settings) will vary depending on your situation.
When you see the Home tab, your account transfer is complete.
Make sure to keep your registered information current and continue having fun using LINE safely!
Note: If you changed your phone number as well as your device, you'll need to manually update your phone number on the LINE Settings screen after transferring your account. For more information on how to change your phone number, see Changing your phone number.

Transfer steps

What you actually see on your smartphone may vary from the contents of this page.
When transferring your account, please follow what you see on your smartphone.

Open LINE on your new device
Open LINE on your new device and tap Log in.
Tap Log in with another method
Log in with your phone number by following the steps below.
From the menu shown, tap Log in with another method > Log in with phone number.
Enter your phone number and then enter the code you receive via text message
Enter the phone number of your current smartphone (the new device you'll be using) and tap the arrow.
Enter the verification code you receive via text message.
Confirm that the information shown is yours
Confirm that the information shown is your correct information.
If your information is correct, select Yes, that's my account to proceed to the next step.
Enter your password
Enter your previously registered LINE password and log in to LINE on your new device.
If you forgot your password:
Enter the email address you registered beforehand to receive a password reset email. Reset your password from the sent link.
Note:
- You will be unable to reset your password if you have not registered an email address that you can access.
Restore your chat history
Next, you'll restore your chat history. Confirm the details shown, then tap Continue.
Please be aware that once you tap Continue, LINE will become unavailable on your previous device.
Enter your backup PIN
If you set a backup PIN in advance, enter it.
If your PIN is correct, you'll restore the last 14 days of your chat history.
Note: If you didn't previously set a backup PIN, the backup PIN entry screen won't be shown.
Proceed through each step to transfer your account
Confirm the details shown on your new device and proceed through each step.
The details you are shown (e.g. settings for adding friends, age verification, notification settings) will vary depending on your situation.
When you see the Home tab, your account transfer is complete.
Make sure to keep your registered information current and continue having fun using LINE safely!