LINE safe
transfer guide
Prepare the right way to
safely transfer your LINE account!

About account transfer

You need to transfer your LINE account in order to continue using LINE with the same one when you change your smartphone or restore it to its factory settings, such as when you purchase a new smartphone or the one you own suddenly breaks or is lost.
This official guide explains the steps to transfer a LINE account for those about to do so.

Overview of the account transfer process

Transferring your LINE account is a process of doing pre-transfer preparations, such as backing up your chat history on your previous device, then transferring your account on your new device.

Note: If you no longer have your previous device, you may still be able to transfer a limited portion of your chat history, depending on your situation.
The specific steps for transferring your account vary depending on your OS and situation. For more information, see the OS-specific account transfer guides below.

OS-specific account transfer guides

Check the guide for how you're transferring your account.


Information related to transferring your LINE account

  • Set automatic backups

    When you finish transferring your LINE account, set automatic backups for LINE on your new device, and be ready if your smartphone is ever lost or broken.

    Learn more