Safely transferring
your account

How to transfer
a LINE account

  • If you still have access to your old phone

    Learn more

  • If you don't have access to your old phone

    Learn more

Check what can be transferred!

Transferring to the same OS
(for example, iPhone to iPhone)

Items carried over when transferring an account

  • Friends list
  • Groups
  • Profile information (LINE ID and icons)
  • Status messages
  • Albums and notes
  • LINE VOOM content
  • Data saved to Keep
  • LINE authorized app and service info (items for games, Manga, Fortune, etc.)
  • Purchased LINE Coins
  • LINE Pay and LINE Points balances
  • LINE Out call credits
  • The last 14 days of chat history

Also carried over if you load a backup when transferring an account

  • Chat history

Items that cannot be carried over

  • Notification sound settings
  • Individual chat notification settings (such as having notifications on or off)

Transferring to a different OS
(for example, iPhone to Android)

Items carried over when transferring an account

  • Friends list
  • Groups
  • Profile information (LINE ID and icons)
  • Status messages
  • Albums and notes
  • LINE VOOM content
  • Data saved to Keep
  • LINE Pay and LINE Points balances
  • The last 14 days of chat history

Items that cannot be carried over

  • Notification sound settings
  • Purchased LINE Coins
  • LINE Out call credits
  • Individual chat notification settings (such as having notifications on or off)
  • LINE authorized app and service info (items for games, Manga, Fortune, etc.)
  • Chat history older than 14 days

Account transfer
troubleshooting

Please contact us if you have any
questions or problems using LINE.