Safely transferring
your account
How to transfer
a LINE account
-
Transfer with same
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phone number -
Transfer with different
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phone number -
Transfer from a lost or
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broken phone
Check what can be transferred!
Transferring to the same OS
(for example, iPhone to iPhone)
Items carried over when transferring an account
- Friends list
- Groups
- Profile information (LINE ID and icons)
- Status messages
- Albums and notes
- Timeline content
- Data saved to Keep
- LINE authorized app and service info (items for games, Manga, Fortune, etc.)
- Purchased LINE Coins
- LINE Pay and LINE Points balances
- LINE Out call credits
Also carried over if you load a backup when transferring an account
- Chat history
Items that cannot be carried over
- Notification sound settings
- Individual chat notification settings (such as having notifications on or off)
Transferring to a different OS
(for example, iPhone to Android)
Items carried over when transferring an account
- Friends list
- Groups
- Profile information (LINE ID and icons)
- Status messages
- Albums and notes
- Timeline content
- Data saved to Keep
- LINE Pay and LINE Points balances
Items that cannot be carried over
- Chat history
- Notification sound settings
- Purchased LINE Coins
- LINE Out call credits
- Individual chat notification settings (such as having notifications on or off)
- LINE authorized app and service info (items for games, Manga, Fortune, etc.)
Transfer simulator
Check your LINE status and see if you
can safely transfer your account.
Account transfer
troubleshooting
Please contact us if you have any
questions or problems using LINE.