Safely transferring
your account
How to transfer
a LINE account
-
If you still have access to your old phone
-
If you don't have access to your old phone
Check what can be transferred!
Transferring to the same OS
(for example, iPhone to iPhone)
Items carried over when transferring an account
- Friends list
- Groups
- Profile information (LINE ID and icons)
- Status messages
- Albums and notes
- LINE VOOM content
- Data saved to Keep
- LINE authorized app and service info (items for games, Manga, Fortune, etc.)
- Purchased LINE Coins
- LINE Pay and LINE Points balances
- LINE Out call credits
- The last 14 days of chat history
Also carried over if you load a backup when transferring an account
- Chat history
Items that cannot be carried over
- Notification sound settings
- Individual chat notification settings (such as having notifications on or off)
Transferring to a different OS
(for example, iPhone to Android)
Items carried over when transferring an account
- Friends list
- Groups
- Profile information (LINE ID and icons)
- Status messages
- Albums and notes
- LINE VOOM content
- Data saved to Keep
- LINE Pay and LINE Points balances
- The last 14 days of chat history
Items that cannot be carried over
- Notification sound settings
- Purchased LINE Coins
- LINE Out call credits
- Individual chat notification settings (such as having notifications on or off)
- LINE authorized app and service info (items for games, Manga, Fortune, etc.)
- Chat history older than 14 days
Account transfer
troubleshooting
Please contact us if you have any
questions or problems using LINE.